Privacy policy

This Privacy Policy explains how STARNES LIVING, operated by STARNES QEROMYX TRADING LLC, collects, uses, discloses, and protects personal information when you visit, make a purchase from, or otherwise communicate with starnesliving.com (the “Site”).

1. Information We Collect

Depending on how you use the Site, we may collect identifiers and contact details such as your name, billing address, shipping address, email address, and telephone number; order and transaction information; account information if accounts are enabled; customer service messages; device, browser, IP address, and Site usage information; and marketing preferences.

Payment information is submitted to payment providers made available at checkout. We do not intentionally store complete payment-card numbers on our own systems.

2. Sources of Information

We collect information directly from you, automatically through the Site and Shopify platform, and from service providers involved in payments, fraud prevention, fulfillment, shipping, analytics, customer communications, and store operations.

3. How We Use Information

  • Process payments, orders, shipping, returns, refunds, and customer requests.
  • Provide, maintain, personalize, and improve the Site and our services.
  • Detect and prevent fraud, misuse, security incidents, and violations of our terms.
  • Send transactional communications and, where permitted, marketing communications.
  • Comply with legal obligations, enforce agreements, and protect customers, our business, and others.

4. How We Disclose Information

We may disclose information to Shopify and other technology providers; payment processors; carriers and fulfillment providers; professional advisers; fraud-prevention, security, analytics, and customer-service providers; government authorities when legally required; and parties involved in a merger, financing, acquisition, reorganization, or sale of business assets. We do not disclose personal information simply because someone requests it.

5. Cookies and Similar Technologies

The Site uses cookies and similar technologies for storefront operation, checkout, security, preferences, and Shopify analytics. See our Cookie Policy for more information and available controls.

6. Marketing Communications

You may unsubscribe from promotional email by using the unsubscribe link in the message. We may still send non-promotional messages about orders, accounts, security, policy changes, or customer-service requests.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including completing transactions, maintaining business and tax records, resolving disputes, preventing fraud, and meeting legal obligations. Retention periods vary by the type of information and applicable requirements.

8. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information. No internet transmission or storage method is completely secure, so absolute security cannot be guaranteed.

9. Your Privacy Choices and Rights

Depending on your state of residence and applicable law, you may have rights to request access, correction, deletion, or a copy of certain personal information, and to appeal a denied request. You may also have rights concerning certain targeted advertising, sales, or sharing. We do not sell personal information for money. To submit a request, email us with the subject “Privacy Request.” We may need to verify your identity and authority before completing a request. We will not discriminate against you for exercising an applicable privacy right.

10. Children

The Site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided information may contact us to request review and deletion.

11. External Links

The Site may link to services controlled by others. Their privacy practices are governed by their own policies, and we are not responsible for their independent practices.

12. Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted on the Site with an updated date.

Contact STARNES LIVING

STARNES LIVING
Operated by STARNES QEROMYX TRADING LLC
2983 Kirklevington Dr
Lexington, KY 40517
United States

Email: support@starnesliving.com
Phone: +1 (757) 560-2186
Website: https://starnesliving.com
Customer service hours: Monday-Friday, 10:00 a.m.-6:00 p.m. Eastern Time, excluding U.S. federal holidays.